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Refund Policy

This Policy applies as between you, the User of this Web Site and David Walsh the owner and provider of this Web Site.  This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

No part of this Website is intended to constitute a contractual offer capable of acceptance.  Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon the relevant Material being made available to you.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Website;
Content means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
“Licence” means the terms and conditions governing your use of Material purchased from this Website;
“Material” means Content that David Walsh makes available for purchase by Users subject to the terms of the appropriate Licence;
David Walsh means David Walsh , 52 Culloden Road, Enfield EN2 8QE;
Service means collectively any online facilities, tools, services or information that David Walsh makes available through the Website either now or in the future;
“Payment Information” means any details required for the purchase of Material from this Website.  This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
“Purchase Information” means collectively any orders, invoices, confirmation emails, receipts or similar that may be in hard copy or electronic form;
System means any online communications infrastructure that David Walsh makes available through the Website either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users” means any third party that accesses the Website and is not employed by David Walsh and acting in the course of their employment; and
“Website” means the website that you are currently using (http://www.davidwalshonline.com) and any sub-domains of this site (e.g. http://subdomain.davidwalshonline.com) unless expressly excluded by their own terms and conditions.

 

2. Product Refunds Policy

David Walsh aims to always provide high quality Material that is fault free.  On occasion however, Material may contain faults.  Refunds are governed by these Terms and Conditions:

2.1 These Terms and Conditions cover only faults that impair the use of the Material.  This includes, but is not limited to, data corruption.

2.2 These Terms and Conditions do not cover use difficulties arising out of issues such as file incompatibility or minor mistakes in the Material itself such as spelling errors or graphical faults that do not result from data corruption.

2.3 If Material contains faults on download, you should inform David Walsh immediately and must inform us within 24 hours of the download in order to receive a refund equal to the purchase price of the relevant Material.  Any notification received outside of this time period is at the exclusive discretion of David Walsh’s management.

2.4 If you change your mind and decide that you no longer require the Material you have purchased, refunds will be available at the exclusive discretion of David Walsh’s management.

2.5 In the event that the incorrect Material is downloaded due to an error on the part of David Walsh, you should inform us immediately and must inform us within 24 hours of the download in order to receive a refund equal to the purchase price of the relevant Material.  Any notification received outside of this time period is at the exclusive discretion of David Walsh’s management.

2.6 Where any refund is issued, you are required to delete and / or destroy any copies of the Material, electronic or otherwise.  Any other works into which the Material has been integrated must have the Material removed from them or, where this is not possible, be deleted and / or destroyed themselves.  Failure to do so will result in you being in breach of the Licence under which you purchased the Material.

2.7 If you wish to request a refund for any of the above reasons, please contact us using the details on our Contact Me page to make the appropriate arrangements.

2. Services Refunds Policy

David Walsh aims to always provide high quality Services that are to the specifications outlined of the Client.  On the occasion however, that work cannot be completed, refunds are governed by these Terms and Conditions:

2.1 In the event that the Client does not want/need any work completed by David Walsh, all deposits and monies paid will be Non Refundable.

2.2 In the event that work has been started by David Walsh and the client does not give appropriate Materials to David Walsh to complete the work, within 12 months of beginning the work, all monies are Non Refundable.

2.3 In the event that David Walsh is unable to complete any work for the Client, a full refund will be returned to the Client.

2.4 In the event that work has started and David Walsh is unable to complete the work, an agreed amount for the work done will be taken by David Walsh, and any monies above that will be refunded to the client.